How We Ensured Top-Notch Quality for a Chat-Based Construction Management Platform
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Client name
TaskTag
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Industry
SaaS
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Location
USA
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Size
50+
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Duration
Dec 2022 – Present
TaskTag is an innovative chat-oriented platform designed for construction professionals (electricians, plumbers, foremen, and project managers). Its key strength is a unified digital space that the solution enables. It also allows integrating communication, project management, and task management, reducing reliance on third-party messengers, spreadsheets, or file-sharing services.
Challenges
At the start of our collaboration, the product's functionality was rapidly expanding, but QA efforts were becoming unmanageable. Together with the client, we identified core issues significantly impacting release quality:
Disconnected Tools – No Unified Vision
Technical information was scattered across disparate systems: development tasks tracked in GitHub, design tasks in Asana, documentation in Confluence/Google Docs, and bugs often discussed only in Zoom calls. Consequently, the QA team lacked a centralized source of truth and couldn’t effectively track task status or implement systematic regression testing.
Lack of QA Process
There was no clearly defined or implemented testing process. All verifications were performed ad-hoc – without test cases, checklists, or any documentation. The team couldn’t track feature stability, and new functionality was released without proper validation. Given the product’s rapid scaling, this posed significant risks of failures.
High Data Security Requirements
TaskTag handles sensitive information, including contractors’ personal data and contracts. The client was concerned about potential vulnerabilities, unauthorized access to the admin panel, or data leaks. This demanded deeper QA-level security analysis and heightened attention to risk mitigation.
Solution
We got immersed into the development process as part of the client's extended team. Our QA efforts were directed towards manual testing of the web application and mobile apps. Over time, we also began assisting with the regression automation for critical scenarios.
Deep Understanding of Business Logic
Manual Testing and Documentation
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Creating tasks from chat
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Task filtering and sorting
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Section expand/collapse logic
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File uploads in chat
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Push notifications for task updates
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Role-specific scenarios
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Email/SSO login and authentication
Automated Testing
Reporting and Team Collaboration
Security Audit
Core Platform Features
Through extended QA efforts, we supported the stability and smooth operation of TaskTag's core features listed below.
Chat-Based Project Management
TaskTag unifies chats, tasks, and files in one workspace. Users can create tasks directly from chat messages without switching between applications.
Predesigned Templates for Quick Start
The platform offers ready-made project templates for various task types, enabling teams to launch instantly with a properly structured framework.
Powerful Project Search
Smart search covers everything: tasks, files, messages, and tags. This allows users to quickly find needed information across numerous projects.
Task Management with Tags
A flexible tagging system helps organize information, sort/filter tasks, automate reporting, and send digests.
File and Photo Organization
Photos and documents are automatically saved within relevant task or chat contexts, timestamped, and organized by project – ideal for field teams.
GPS
Check-In
TaskTag supports GPS check-ins, enabling location recording during task completion or onsite events. This enhances transparency, accountability, and worksite safety.
Multi-Platform Availability
Available on Android, iOS, desktop (macOS/Windows), and browsers – ensuring consistent access to all features from any device.
Role-Based Access Control
Different access tiers enable granular configuration of feature and data permissions, ensuring control and information security.
Build Complex Products Without Technical Chaos
Services
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Quality assurance
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Automated and manual testing
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Security audit
Dedicated Team
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2
QA engineers
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1
UX/UI designer
Overall very satisified with the level of efforts and work from Anadea, and I would highly recommend their services. We get our money's worth and they are always good about staying up late to take meetings and help finish what is needed.
Tech Stack
Ruby on Rails
PostgreSQL
Katalon Studio
Playwright
Testomat.io
Ruby on Rails
PostgreSQL
Katalon Studio
Playwright
Testomat.io
Business Value
Our integrated quality assurance services transformed the client's operational foundation, driving measurable business results:
More predictable and efficient release planning enabled by test automation
Stable product quality across web and mobile platforms
Increased user trust through strong security focus
Scalable architecture supported by automation that minimizes stability risks
Contact us
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